Write to us. A person reads it.
We are small on purpose. There is no ticket queue and no chatbot — messages are read by the people who built this. Every route below reaches the same mailbox; the subject line is what tells us which one you meant.
Ways to reach us
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General & support
Anything about the programme, your account, or something that has gone wrong.
prevow.app@gmail.comWe reply within two working days -
Privacy & your data
Access, export, correction or deletion requests, and anything on the privacy page.
prevow.app@gmail.comAcknowledged within two working days, resolved within thirty -
The app
Questions about downloading Prevow, inviting your partner, or starting chapter one.
Download PrevowChapter one is free -
Policies & grievances
Refunds, acceptable use, a complaint we have not put right, or anything in the four documents.
Read the policiesA grievance is acknowledged within forty-eight hours -
The company
Prevow is a product of Moon Art Innovations Private Limited, registered in Jalandhar, Punjab and backed by IIMA Ventures. We work from their building — Lift Off Area, IIM Ahmedabad Ventures Building, IIM Road, Vastrapur, Ahmedabad, Gujarat 380015, India — and post reaches us there.
Grievance officer: YugamAcknowledged within forty-eight hours -
Press & partnerships
Writing about Prevow, research requests, or a thoughtful partnership.
prevow.app@gmail.comA person from Prevow will reply
If you are in danger or in crisis, please do not wait for us. Contact your local emergency services or a support line in your country. We are a small team and we cannot provide urgent help.
Photograph to come
a hand writing a reply at a desk, cropped close, no face